The Brutal Truth Estate Agents Don’t Want to Hear — with Dan Hamilton-Charlton

This episode might sting a little.
But if you’re serious about lifting your agency into the top 20%, you’ll lean in — not log off.

This week, I’m joined by Dan Hamilton-Charlton, former estate agent turned CEO of Searches Direct — and someone I’d call a true poacher turned gamekeeper.

Dan now works with conveyancers and directly supports buyers and sellers, giving him a unique vantage point from both sides of the property transaction.

And here’s the kicker:
While he admits that conveyancers aren’t always perfect…
He lays much of the blame for a broken process firmly at the feet of estate agents.

👀 Lack of accountability.
💼 Poor communication.
📉 Low expectations and industry apathy.

That might not be easy to hear — but it’s the truth. And in that truth lies opportunity.

Because as Dan shares:
👉 The agents who listen to this message
👉 The ones willing to act on it
👉 The ones ready to lift themselves above the pack
…will separate themselves from the 80% and build businesses that thrive on trust, service, and efficiency.

We talk about:

•  The real blockers in the home-moving process
•  What great agents do that the rest don’t
•  How to build better relationships with conveyancers
•  And how to fix a system that’s still failing the people it’s meant to serve

If you’re not interested in improvement, give this one a miss.
If you are — there’s gold in here.

🎧 Listen now to The Utterly Indispensable Podcast — and join the 20%.